Integration Model FAQs

1. How do I find out which integration model I should use?

If you are not sure which integration model you should use, contact our sales team.

2. What if my use case does not align with any integration model?

If your use case does not align with any integration model, we can always customise it to your needs.

3. Can I switch between integration models later?

It is possible to switch between integration models. However, switching between integration models is not automatic and requires compliance approval, as it means that your use case and fund flow has changed. Contact our sales team to discuss your requirements and get guidance on the approval process.

4. Can I use multiple integration models simultaneously?

No. Currently, each Business Account supports one integration model at a time (e.g., either CP or CP+). If your use case requires a different model, you would need to go through a compliance-approved switch. Contact our sales team to discuss your requirements.

5. Do your APIs support mobile app integration for iOS and Android?

We do not have iOS or Android SDKs. However, your app can still call our APIs if you wish to do so.

6. Can I set up webhooks or real-time notifications for transaction updates?

Yes, we provide webhook support to deliver real-time transaction notifications directly to your system. You can refer to Securing Your Callback for more information.

7. Do I need to whitelist any IP addresses to receive these webhooks?

Yes, webhooks will be sent from these IP addresses. You will need to whitelist these IP addresses to receive webhooks for both production and sandbox environments.

• 52.221.59.197
• 52.77.136.252

8. Can I request that StraitsX whitelist my IP address?

Yes, please reach out to our sales team.