Transaction Limit FAQs

1. Are there transaction limits for customer profiles?

For CP, there are no transaction limits. However, there are transaction limits for CP+. Here are the limits:

2. Can I request to increase these limits?

Yes, you will be able to view CP+ transaction limits and request to update them by calling our Transaction Limit API.

Transaction Limit Update Request Status Updated

When transaction limit update request's status is updated, callback will be triggered to the URL you configure on the StraitsX dashboard. Here is a sample callback:

{
	"data": {
		"id": "abc_1234",
		"type": "transactionLimitsUpdateRequest",
		"attributes": {
			"status": "approved",
			"customerProfileId": "customer_profile_12313123",
			"createdAt": "2025-01-16T09:52:52Z",
			"updatedAt": "2025-01-16T09:52:52Z"
		}
	}
}

Transaction Limit Updated

When transaction limit for a customer profile is updated, callback will be triggered to the URL you configure on the StraitsX dashboard. Here is a sample callback:

{
  "data": {
    "id": "abc_1234",
    "type": "transactionLimits",
    "attributes": {
      "customerProfileId": "customer_profile_12313123",
      "totalDailyPaymentLimit": 200000,
      "availableDailyPaymentLimit": 200000,
      "totalDailyPayoutLimit": 200000,
      "availableDailyPayoutLimit": 200000,
      "transactionSizeLimit": null
    }
  }
}

{
  "data": {
    "id": "abc_1234",
    "type": "transactionLimits",
    "attributes": {
      "customerProfileId": "customer_profile_12313123",
      "totalAnnualPaymentLimit": 200000,
      "availableAnnualPaymentLimit": 200000,
      "totalAnnualPayoutLimit": 200000,
      "availableAnnualPayoutLimit": 200000,
      "transactionSizeLimit": null
    }
  }
}

3. How long will it take to review the update transaction limit request?

Up to 10 working days depending on various factors such as completeness of documents.

4. When submitting a transaction limit update request, do I need to provide all source of wealth document types?

No, you only need to provide at least one source of wealth document relevant to your account type:

• Personal CP+: e.g., employmentIncome, businessOwnership, investmentReturns
• Business CP+: e.g., businessRevenue, investorFunds, businessLoans

Refer to the API documentation for the full list of accepted source of wealth types.

5. Is there a maximum limit for deposits and withdrawals?

• CP accounts: No fixed transaction limits for deposits or withdrawals.
• CP+ accounts: Subject to the transaction limits listed in Q1 above.