Transaction Limit FAQs

1. Are there transaction limits for customer profiles?

For CP, there are no transaction limits. However, there are transaction limits for CP+. Here are the limits:

Type	Definition
Daily Deposit Limit (For business CP+ only)	Maximum amount that can be transferred in within a day.
Daily Withdrawal Limit (For business CP+ only)	Maximum amount that can be transferred out within a day.
Per Transaction Limit (For both personal and business CP+)	Maximum amount in a single transaction.
Annual Deposit Limit (For personal CP+ only)	Maximum amount that can be transferred in over 365 days.
Annual Withdrawal Limit (For personal CP+ only)	Maximum amount that can be transferred out over 365 days.

2. Can I request to increase these limits?

Yes, you will be able to view CP+ transaction limits and request to update them limits by calling our Transaction Limit API.

Transaction Limit Update Request Status Updated

When transaction limit update request’s status is updated, callback will be triggered to the url you configure on the StraitsX dashboard. Here is a sample callback:

{
	"data": {
		"id": "abc_1234",
		"type": "transactionLimitsUpdateRequest",
		"attributes": {
			"status": "approved",
			"customerProfileId": "customer_profile_12313123",
			"createdAt": "2025-01-16T09:52:52Z",
			"updatedAt": "2025-01-16T09:52:52Z"
		}
	}
}

Transaction Limit Updated

When transaction limit for a customer profile is updated, callback will be triggered to the url you configure on the StraitsX dashboard. Here is a sample callback:

{
  "data": {
    "id": "abc_1234",
    "type": "transactionLimits",
    "attributes": {
      "customerProfileId": "customer_profile_12313123",
      "totalDailyPaymentLimit": 200000,
      "availableDailyPaymentLimit": 200000,
      "totalDailyPayoutLimit": 200000,
      "availableDailyPayoutLimit": 200000,
      "transactionSizeLimit": null
    }
  }
}

{
  "data": {
    "id": "abc_1234",
    "type": "transactionLimits",
    "attributes": {
      "customerProfileId": "customer_profile_12313123",
      "totalAnnualPaymentLimit": 200000,
      "availableAnnualPaymentLimit": 200000,
      "totalAnnualPayoutLimit": 200000,
      "availableAnnualPayoutLimit": 200000,
      "transactionSizeLimit": null
    }
  }
}

3. How long will it take to review the update transaction limit request?

Up to 10 working days depending on various factors such as completeness of documents.