Create User

Create a new user. Once a user is created, you can issue a card on their behalf.

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Reference: Proof of Address (POA) and Identity Verification (ID&V).

Path Params
string
required

Issuing Plan Opaque ID

Body Params
string
required

User's name.
Allowed characters: alphanumeric, dash (-), period (.), and spaces.

string
required

Legal Name provided by a KYC System. E.g., MyInfo, Sumsub.
Must have a-z characters or space, dash, and period (.) characters only.

string
required

ISO 3166-1 alpha-2 country code (e.g., SG, ID).

string
required

In the format of YYYY/MM/DD.

string
required

ISO 3166-1 alpha-2 country code (e.g., SG, ID).

string

Can be used to show the email option during step-up authentication in token program.

kyc_proof
object
required

Proof that the user has gone through proper KYC.

string
enum
required

Type of identification document.

Allowed:
string
required

The ID of selected identification document. Must be within 4-35 characters.
Allowed characters: alphanumeric, / - ? : ( ) . , ' + and spaces.

string
enum

User's gender.
Will be required from September 30, 2026.

Allowed:
string
enum
required

KYC verification result.

Allowed:
residential_address
object
required
string

Mandatory for users whose nationality falls under a Red Market, as advised by Visa.
Must be a valid download URL. An invalid URL will result in a POA rejection.
Document format must be one of: .pdf, .png, .jpg, .jpeg

string

Must be a valid download URL. An invalid URL will result in an ID&V rejection.
Document format must be one of: .pdf, .png, .jpg, .jpeg

Responses

Language
Credentials
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