Bank Account FAQs
1. What are the different verification statuses for CP/CP+ bank accounts?
| Verification Status | Description |
|---|---|
pending | The bank account is awaiting review/approval. |
verified | The bank account has been approved and is ready to use. |
rejected | The bank account has been rejected. |
2. Will there be a callback after a change in verification status?
Yes. A callback will be sent through the cpbaVerificationStatusUpdated webhook event whenever there is a change in verification status.
3. How long will the verification process take?
It depends on the clarity of the documents provided.
4. Will there be a rejection reason if the bank account is rejected?
No, the verification status will just be "rejected".
5. If the bank account is rejected, is resubmission supported?
You may resubmit another bank account application with the correct details.
6. How long will it take between the user making the deposit and bank account being verified so that the user can make withdrawals?
It will be near-instant once the first deposit is completed.
Updated 4 days ago